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An Ear. An Eye. An Understanding.
Retail Operations Manager - Luxury Brand
Ref no: 308AHROM - Posted Aug 30, 2011 at 12:26
Position:
Retail Operations Manager
Location:
Melbourne, Australia
Description:
Our client is one of the world market leaders in the premium fashion and luxury segment of the apparel market who are driven by a commitment to excellence throughout the full cycle of creative concept, raw materials, manufacturing through to completed products. With an admirable reputation from both peers and end consumers for the quality of their products.
We are seeking a Retail Operations Manager who has proven leadership and has extensive multi-site management experience on a national basis. With experience working with Australia’s two dominant department stores and clear capability in managing concession stores, this position is accountable for revenue budget forecasting and motivating a team to ultimately achieve benchmark targets across sales, profit, client relationship management, inventory and staff turnover. The ideal candidate will be an exceptional communicator that really does believe innately in the power of a team.
Our client offers its staff more than just a job, this position is a career opportunity with an environment buzzing with international élan, zeitgeist and innovation. This shapes attitudes and interaction at the workplace – defining the corporate culture that is held dear by our client. Their corporate vision includes offering all their employees everything they need to cultivate the versatility, commitment and enthusiasm that an expanding enterprise requires. This is a position for a highly experienced retail operations professional, who has managed a number of stores with large footprints and traffic flow. Our client requires an intelligent, highly customer focused manager who is down-to-earth and takes a very hands-on approach.
You will be responsible for ensuring sales and profit targets are met, at minimum, and exceeded where possible. You will be culturally aligned with the brand and respect the brand heritage and overall vision. You will need to ensure that existing and new staff are well trained in all aspects of retail operations and the ultimate client service experience. This role also demands inventory and merchandise management, visual merchandising and store planning capabilities.
The appropriate candidate will possess team skills and a track record of proven collaborative work practices. Focus and drive will ensure results are part of a collective not individual effort. Ten or more years of successful retail operations management, including budget and profit and loss management is requested in addition to management experience of at least a multi-store freestanding portfolio of eight stores on a national and/or international basis. The ideal candidate will have acquired experience in new store set up and transitioning, including critical time path management. Strong staff management capabilities are essential as leadership skills are paramount in this position. Experience working with premium brands is required, luxury brand experience would be an advantage, experience in fashion apparel, accessories or beauty will be considered.
In addition, high proficiency in Microsoft Applications, particularly Excel and Word for reporting purposes is necessary. Proven excellence in communication, both written and verbal is critical alongside your relationship management experience including both horizontal and vertical. The position requires a reasonable level of national travel with some overseas travel, therefore flexibility, sometimes at limited notice, is a requirement.
Please complete your details then press send to apply for this position
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Resume
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Your resume (and cover letter) must be a Word document (.doc or .docx) with a limit size of 2MB
Any issues please contact recruitment@moluxury.com.au.
Thank you for your interest
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